How to conduct internal auditor as per NABL/ISO/IEC 17025:2017
The internal
audits should also ensure that the defined management system fulfils the
requirements of ISO/ IEC 17025:2005 or ISO 15189:2012 or ISO/IEC 17043:2010 or
ISO Guide 34:2009.
The audit
should also ensure whether or not the requirements of the CAB’s quality manual
and related documents are applied at all levels of work.
The
non-conformities found during the internal audit should give valuable
information for the improvement of the CAB’s management system and technical
competence, which is to be used as a input to management reviews.
The quality
manager may delegate the task of performing audits to personnel who are having
sufficient technical knowledge with respect to the operations of the CAB,
trained specifically in audit techniques and process. The auditors shall also
understand requirements of ISO/IEC 17025:2005 or ISO 15189:2012 or ISO/IEC
17043:2010 or ISO Guide 34:2009 (whichever is applicable) and NABL accreditation
requirements.
The audit
program may include horizontal audit / vertical audit + (wherever feasible) so
that all the sections/ departments are audited for every aspect/ clause of the
management system and relevant standard.
Horizontal Audit - This examines one element in a
process on more than one item. It is a detailed check of a particular aspect of
the documentation and implementation of the management system.
Vertical Audit - This examines one sample looking
at all of the inputs, operations and activities required to produce the output
(result). It is a detailed check that all elements associated with the tests
are implemented.
An audit
timetable should be developed by each auditor in conjunction with their auditee
to ensure the smooth and systematic progress of the audit.
The auditor
will use the management system documents as reference (quality manual, system
procedures, test methods, work instructions, records etc.), and compare what is
actually happening with what these quality system documents state should
happen.
The
corrective actions procedure may need to be followed to reveal the root causes
of some problems and to implement effective corrective actions.
The
effectiveness of corrective actions should be checked by the quality manager as
soon as possible after the agreed time limit has elapsed and clear/ close the
non-conformity.
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