RETAIL SECURITY GUARDS

 

1.      Accentuate the positive.

Recognize and reward good performance. You can do this through official contests if you have a large enough staff, or on a more informal basis.

Treat someone to lunch when you’ve gotten good feedback about them. Tie promotions, raises, and bonuses to performance goals, and pay them happily and enthusiastically. Single out individuals for special mention during staff meetings. Send a note or card of appreciation. SAY THANK YOU. Be nice.

There may be times when you have to confront negative outcomes or behavior, but your long-term strategy should be to keep things positive whenever possible.

2.      Be fair and consistent.

Don’t choose favorites. Spread around your time, attention, and good counsel. Apply all of the rules and policies equally. Encourage everyone to be involved. Set up a level playing field so all can participate and contribute.

3.      Make work comfortable.

That means everything from creating a pleasant work environment to making sure your employees have everything they need to do their jobs properly. If work feels like a struggle, it will be a struggle to get top performance out of your people.

Don’t scrimp. Hire a cleaning service to keep things looking and feeling nice. Make sure your computers, technology and other equipment are up to date. Get a coffee pot and spring for doughnuts or bagels every once in a while.

4.      Interaction.

Communicate on a regular basis to let everyone know what their individual and collective goals are. It lets people feel connected and reminds them they’re part of something greater. It also allows you to talk about issues while they’re still small and can be corrected. Also, it gives you the opportunity to offer praise along the way.

It’s hard to exceed (or even reach) high standards when you don’t know what they are. Make sure your employees understand what’s expected of them. Training your employees well will allow them to do their jobs well.

5.      Freedom to do.

Whenever possible, give your employees the freedom to do what they do and authority over how to get it done. It’s empowering to take ownership over a situation, and in most cases, people want to rise to the occasion.

Give everyone a sense of purpose, along with the knowledge that they’re part of something greater than themselves. Encourage intellect, initiative, imagination, and ingenuity. Then get out of the way.

6.      Let Them Know You Trust Them.

If you let them know you trust and depend on them, they will fill those shoes sooner than you think. A vote of confidence can go a long way. Let them know you trust them to do the best job possible and they will rarely disappoint you

7.      Be Transparent.

Very open with employees about what's happening at the highest level so there are no surprises and everyone has a chance to ask questions and give feedback. I want employees to feel included in big decisions and committed to the direction our company takes. This has helped to sustain motivation and increased company loyalty and pride.

8.      Motivate Individuals Rather Than the Team.

Aligned incentives are the only true way to ensure everyone on a team is working toward a common goal. Framing the strategy in multiple ways ensures each stakeholder has a clear, personal understanding of how working together benefits himself and the team. This technique allows you to motivate the team to accomplish amazing things.

9.      Offer Employee Rewards.

Express thanks with a public thank you.

Give a hand-written note.

Offer time off.

Give small gifts.

Give them a wacky and fun award.

Cover commuting costs.

Offer chair massages.

Feature top employees on your company blog or newsletter.

 10.  Communication.

The most important workplace motivator for employees is communication. ... Increasing communication can reduce confusion and errors in your team and improve performance. Without effective lines of communication, a business is just a group of individuals.