Academy / Institute Clarity in name, address and franchisees, branches etc. Qualification of teaching staff with certificates. Train the trainer programme . Rental agreement or building approval documents. Infrastructure: parking facilities, Toilets, seating arrangements, drinking water, ventilation, lighting etc. Departments identification, sign boards etc. Clarity in number of courses and its duration. Enquiry register, brochure and advertising materials Admission process Syllabus for all such courses. Course material or reference books with respect to the syllabus. Result analysis and corrective and preventive action details. Examination details. Correction and mark sheet details. Content of certificate.: Institute logo, ISO logo, Address with contact details, certificate numbering system, security features such as hologram etc. Franchisee agreements, franchisee control. Students feed back and analysis, Students complaints and analysis. F...